Fredricks Premium Hotspot Solutions

Experience lightning-fast, ultra-reliable WiFi connectivity with our premium hotspot packages. Seamless browsing, streaming, and gaming for every need.

99.9%
Uptime
50+
Locations
10K+
Happy Users

Our Premium Packages

Choose the perfect plan for your connectivity needs. All packages include 24/7 customer support and secure access.

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Bronze

KSh 10
30 minutes access
  • Basic browsing speed (up to 5Mbps)
  • Access to social media platforms
  • Email and messaging services
  • Light web browsing
  • Single device connection
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Silver

KSh 20
1 hour access
  • Enhanced browsing speed (up to 10Mbps)
  • Standard definition video streaming
  • All social media platforms
  • Email and cloud services
  • Up to 2 device connections
Most Popular
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Gold

KSh 50
3 hours access
  • High-speed connectivity (up to 20Mbps)
  • HD video streaming (1080p)
  • Fast downloads and uploads
  • All social and productivity apps
  • Up to 3 device connections
  • Priority customer support
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Platinum

KSh 100
24 hours access
  • Ultra-fast premium speed (up to 50Mbps)
  • 4K UHD video streaming
  • Lag-free online gaming
  • Large file downloads
  • Unlimited device connections
  • 24/7 VIP customer support
  • Dedicated bandwidth

What Our Customers Say

Don't just take our word for it. Here's what our satisfied customers have to say about our services.

The Gold package has completely transformed my work at cafes. I can now attend video calls without any lag or interruptions. Highly recommended for professionals!
Sarah J.

Sarah J.

Digital Marketer

As a student, the Silver package gives me perfect balance of affordability and performance for my research and online classes. Fredricks never disappoints!
Michael K.

Michael K.

University Student

Platinum package is worth every shilling! I run my entire business on this connection with multiple devices. The speed and reliability are unmatched.
Grace M.

Grace M.

Small Business Owner

Frequently Asked Questions

Find answers to common questions about our hotspot services and packages.

How do I connect to your hotspot?

Connecting is simple! Just select "Fredricks_Premium" from your WiFi networks list. After connecting, your browser will automatically redirect to our payment portal where you can select your preferred package. Once payment is confirmed, you'll have instant access.

What payment methods do you accept?

We accept multiple payment options for your convenience: M-Pesa, Airtel Money, credit/debit cards (Visa, Mastercard), and mobile banking. All transactions are secure and encrypted for your protection.

Can I switch between packages during my session?

Yes, you can upgrade your package at any time during your session. The remaining time from your current package will be prorated and applied toward the upgrade cost. Downgrades are only available when your current session expires.

Is there a limit to how much data I can use?

Our Bronze and Silver packages have fair usage policies to ensure quality service for all users. Gold and Platinum packages offer truly unlimited data with no throttling. See package details for specific speed allocations.

How can I get support if I have connection issues?

We offer 24/7 customer support through multiple channels: in-app chat, WhatsApp (+254 XXX XXX XXX), phone support, and email (support@fredricks.co.ke). Platinum users receive priority support with faster response times.

Contact Us

Have questions or need assistance? Our team is ready to help you with any inquiries.

Our Location

Nairobi Business Plaza, 3rd Floor
Moi Avenue, Nairobi, Kenya

Phone Support

+254 700 123 456
+254 733 987 654

Email Us

info@fredricks.co.ke
support@fredricks.co.ke

Working Hours

Monday - Friday: 8:00 AM - 8:00 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: Closed